Warranty and Product Registration
Denali Designs is proud to offer you a 1-year limited warranty on any jewelry purchase. If the jewelry proves to be defective in material or workmanship under normal use within the first year, Denali Designs will repair or replace at no cost to you. The warranty does not cover improper handling or storage of jewelry, negligence, accidents, and other factors not due to defects in materials or workmanship.
Returns, Refunds, & Order Cancellations
Denali Designs offers you a 30 day money back guarantee from the original shipping date. We want you to be completely satisfied with your purchase.
Items must be returned in new or unused condition. New or unused condition entails no scratches, marks, blemishes, sizing, nor any other damage and/or “enhancement” on or to the item. Please return your items in the original packaging.
If your item is received after 30 days of the date of shipping, and/or is improperly packaged or uninsured, Denali Designs reserves the right to refuse the return and ship the item back to you at your expense.
You are responsible for all shipping arrangements for your return and your return package should include the original packing slip. Always insure your package and require a signature when shipping. We will not process your return without this information.
Send all returns to:
234 West Bandera Road, Suite 210
Boerne, TX 78006
If you have any questions or concerns please call us.
Denali Designs # 830-446-1463